NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

We asked... "Can you tell us why you gave that response?"

Comment	Date
Receptionist helped me (by sending texts), for me to set up online access to my Surgery, when I had made a bit of a hash of it at home last week	Friday 6 September 2024
Very cooperative staff	Wednesday 21 August 2024
Thanks	Thursday 23 May 2024
i would like to say a huge thank you to Nazreen one of the receptionist at the surgery for her kindness, understanding and going the extra mile to resolve my issue .	Tuesday 7 May 2024
The receptionists are always helpful, I myself work in a GP practice so I understand the pressure they're under. They always do their best. Dr A Sornum is a brilliant doctor who shows empathy & active listening skills. Many thanks Miella Stuart-Castle	Wednesday 3 April 2024
I am really impressed with one of your receptionist’s helpfulness. Her name is Nisrain Bashir. I always have a very positive experience with her, when I come to the surgery. She tries her best to find you an appointment and deals with your enquiries very professionally. She is always helpful, friendly and polite. Shame that I can not say the same with some of your other receptionists. Please say a very big Thank You to her.	Tuesday 30 January 2024
Ok	Wednesday 19 July 2023
Always friendly, professional and willing to listen and help wherever and whenever possible.	Friday 27 January 2023